Transparent from day one.
No surprises, no jargon. Here's exactly what happens when you hire us.
- 01Free claim review
Send us your policy, denial letter, or photos. Within 24 hours we tell you what we see and whether we can help.
- 02Sign our Letter of Representation
You e-sign our PA agreement online. This authorizes us to speak with your carrier on your behalf.
- 03Onsite inspection
We visit the property (or you upload photos) and document every square foot of damage with photos, measurements, and moisture readings.
- 04Detailed scope and estimate
We prepare a line-item Xactimate estimate with all applicable trades, overhead, profit, and code upgrades.
- 05Submission to the carrier
We file the claim (or supplement) and coordinate the desk adjuster or independent adjuster inspection.
- 06Negotiation
We rebut lowball estimates, exchange written correspondence, and if necessary invoke appraisal or refer to counsel.
- 07Settlement
You approve the final settlement. The carrier pays. Our fee comes out of the recovery — never up front.
