About us
A public adjusting firm built on one principle: good faith.
Insurance companies have adjusters, attorneys, and engineers working for them. We're the other side of that equation.
Dr. Farhan Murtuza Merchant
Founder · Licensed Public Adjuster in Texas & Oklahoma
Dr. Farhan founded Good Faith Claims to give homeowners and small business owners the same caliber of representation that insurance carriers give themselves. After watching family and neighbors settle for pennies on the dollar following major storms, he got licensed and built a firm that answers only to the policyholder.
Every claim gets his direct attention — from the first inspection to the final settlement check. No junior adjusters. No handoffs. No hidden fees.
Credentials
- Texas Agency License #: 3490161
- Texas Personal PA License: 3256937
- Oklahoma Non-Resident PA License: 3004340354
- NPN: 21378627
- P.L.A.N. Certified Property Loss Appraiser
- Bonded and E&O insured
Our values
Only policyholders
We never represent insurance companies. Ever.
Documented, always
Every claim backed by evidence, estimates, and expert reports.
Good-faith advocacy
We fight for what's fair under your policy.
Direct access
You work with the licensed adjuster on the file — not a call center.