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Claim Document Checklist
Track every document, photo, and report your carrier needs. Download a PDF or email the checklist straight to your carrier's claims department — with your claim number auto-set as the subject line.
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CLAIM DOCUMENT CHECKLIST Date: 1970-01-01 To: ______________ — Claims Department Re: Documentation submitted for Claim #______________ Insured: ______________ Policy #: ______________ Claim #: ______________ Date of Loss: ______________ Type of Loss: ______________ Loss Location: ______________ Please find below the itemized documentation being provided in support of the above-referenced claim. Items marked [x] are enclosed or previously submitted. Items marked [ ] are outstanding and will be provided upon receipt. POLICY & COVERAGE [ ] Declarations page (current policy period) [ ] Complete policy (forms, endorsements, exclusions) [ ] Prior policy periods (if damage predates renewal) [ ] Premium payment history / proof of payment CLAIM CORRESPONDENCE [ ] First Notice of Loss (FNOL) confirmation [ ] All letters/emails from the carrier & adjuster [ ] Reservation of Rights letter (if issued) [ ] Denial or partial denial letter [ ] Carrier's estimate / Xactimate / scope of loss [ ] ACV / RCV payment ledger and check copies DAMAGE DOCUMENTATION [ ] Exterior photos (roof, elevations, wide + close-up) [ ] Interior photos (room-by-room, ceilings, walls, floors) [ ] Contents photos (personal property, appliances, electronics) [ ] Walk-through video of the loss location [ ] Aerial / drone imagery of the roof (if available) [ ] Moisture / thermal / IR readings THIRD-PARTY REPORTS [ ] Certified weather report (hail, wind, storm date) [ ] Engineer / structural report [ ] Licensed roofer / contractor inspection report [ ] Plumber leak-detection / mitigation report [ ] IEP / mold hygienist report (if applicable) [ ] Fire / police / incident report (if applicable) REPAIRS, ESTIMATES & RECEIPTS [ ] Independent contractor estimate (line-item) [ ] Emergency mitigation / tarping / water extraction invoices [ ] Receipts for out-of-pocket repairs & materials [ ] ALE / Loss of Use receipts (lodging, meals, mileage) [ ] Contents inventory (item, age, replacement cost) OWNERSHIP & IDENTITY [ ] Government-issued photo ID of the insured [ ] Deed / mortgage statement (proof of ownership) [ ] Lease agreement (if renter/landlord claim) [ ] Signed Sworn Proof of Loss (if requested) Additional notes: (none) Sincerely, The Insured
